Refund policy

Return Eligibility

You can request a return if:

  • You received a wrong product
  • The product is damaged or defective

Return Time

  • Returns must be requested within 3 days of delivery

Conditions

  • Product must be unused and in original condition
  • Original packaging must be intact

Non-Returnable Items

  • Used or washed fabric
  • Customized or cut fabric

Refund Process

  • After inspection, refund will be issued within 5–7 working days
  • Refund method: Bank transfer or mobile wallet

Return Shipping

  • Customer may need to pay return shipping unless it was our mistake

Contact for Returns

  • Phone: 0305-1068272